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Getting started

This guide takes you from signing up to a working CRM: set up for your business, with one real client taken all the way from first contact to a paid invoice. It explains what each screen does and why, so you can make the right choices for your business rather than just clicking Next.

How this guide is organised

Step Page You will have
1 Sign up and sign in Your workspace, at an address of your own
2 The setup wizard Your company details, starter set, timezone, rates and defaults
3 Your workspace A feel for the menu, Today, search and your dashboard
4 Your first client and company A real client record with notes and tasks
5 Deals, estimates and invoices A deal on the board, an estimate, and the invoice it became
6 Tickets and time A ticket worked, timed and closed
7 Email delivery Mail that arrives, sent from your own address
8 Sign-in security Passkeys or two-step sign-in for your team

Hosting CRM-NG on your own server instead? Start with the self-hosted edition, then come back here at step 2.

Conventions used here

  • Menu paths are written with arrows: Settings → Modules.
  • Screenshots show CRM-NG Live, your workspace.
  • Boxes mark what matters:

Note

Background that helps you understand a step.

Tip

A faster or better way to do something.

Warning

Something that can cost you data, money or access if you get it wrong.

Practise first, if you prefer

Settings → Demo Data loads a marked demonstration set for each area and later removes only what it loaded. Your own records are never touched.